Cookie Policy

Effective Date: January 1, 2025

This Cookie Policy explains how Family Flow, LLC ("we," "us," or "our") uses cookies and similar tracking technologies when you use Family Flow.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, provide security features, and collect information about how you use the site.

Similar technologies include:

  • Web beacons (pixel tags): Small graphics that track user activity
  • Local storage: Data stored in your browser
  • Session storage: Temporary data stored during your browsing session

2. How We Use Cookies

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use Family Flow
  • Improve our services based on usage patterns
  • Provide relevant features and content
  • Measure the effectiveness of our marketing

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for Family Flow to function and cannot be disabled:

  • Authentication cookies: Keep you logged in securely
  • Security cookies: Help detect and prevent security threats
  • Session cookies: Maintain your session state
  • Load balancing cookies: Ensure optimal performance

Without these cookies, certain features of Family Flow will not work properly.

3.2 Analytics Cookies

These cookies help us understand how visitors use Family Flow:

  • Google Analytics: Tracks page views, user journeys, and engagement metrics. Data is aggregated and anonymized.
  • Plausible Analytics: Privacy-focused analytics that tracks basic usage without personal data.
  • Vercel Analytics: Monitors application performance and user experience metrics.

Analytics data helps us identify popular features, fix issues, and improve the user experience.

3.3 Functional Cookies

These cookies enable enhanced functionality:

  • Preference cookies: Remember your settings and choices
  • Language cookies: Store your language preferences
  • Theme cookies: Remember your display preferences

3.4 Marketing Cookies

These cookies are used for advertising and marketing purposes:

  • Google Ads: Measures ad campaign effectiveness and enables remarketing.
  • Facebook Pixel: Tracks conversions from Facebook ads and enables targeted advertising.

Marketing cookies may track your activity across different websites.

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and deleted when you close your browser. They are used for essential functions like maintaining your login session.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them:

  • Authentication cookies: Up to 30 days
  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Marketing cookies: Up to 2 years

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Google (Analytics and Ads): google.com/policies/privacy
  • Facebook: facebook.com/privacy/explanation
  • Stripe (payments): stripe.com/privacy

These third parties have their own privacy and cookie policies that govern their use of your data.

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy & Services > Cookies

6.2 Opting Out of Analytics

You can opt out of specific analytics services:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Contact us to request removal from analytics tracking

6.3 Opting Out of Marketing

You can opt out of interest-based advertising:

  • Google Ads: adssettings.google.com
  • Facebook: facebook.com/ads/preferences
  • Digital Advertising Alliance: optout.aboutads.info
  • Network Advertising Initiative: optout.networkadvertising.org

6.4 Do Not Track

Some browsers offer a "Do Not Track" feature. While we respect your privacy choices, note that Family Flow may not respond to all Do Not Track signals due to lack of industry standardization.

7. Impact of Disabling Cookies

If you choose to disable or block certain cookies:

  • Essential cookies: Family Flow may not function properly; you may be unable to log in
  • Analytics cookies: We won't be able to improve the service based on usage data
  • Functional cookies: Your preferences may not be remembered
  • Marketing cookies: You'll still see ads, but they won't be tailored to your interests

8. Mobile Applications

Our mobile applications may use similar technologies:

  • Device identifiers for analytics
  • Local storage for preferences
  • Push notification tokens

You can control these through your device settings and app permissions.

9. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, regulation, or our practices. Updates will be posted on this page with a new effective date.

We encourage you to review this policy periodically.

10. Contact Us

If you have questions about our use of cookies, please contact us:

Family Flow, LLC

14300 E US Hwy 40, Kansas City, MO 64136

Email: privacy@familyflowai.com